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Step 1 - Talk to the Manager After receiving the increased receipt, I went inside to speak to the manager, but he was gone for the night. 2023 Clark Howard Inc. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. {{features.value}} litres, Confirmation:
Twice in 3 days Avis has tried to bill me $125 LAX and $450 HOU Hobby for sand/dirt in the car. Step 2 - Reach out to Corporate I was once overcharge by a limo company that picked me up at the airport. This site is protected by reCAPTCHA Enterprise and the Google, {{vm.reservationModel.personalInfoRQ.firstName}} {{vm.reservationModel.personalInfoRQ.lastName}}, {{vm.customer.firstName}} {{vm.customer.lastName}}. ._2cHgYGbfV9EZMSThqLt2tx{margin-bottom:16px;border-radius:4px}._3Q7WCNdCi77r0_CKPoDSFY{width:75%;height:24px}._2wgLWvNKnhoJX3DUVT_3F-,._3Q7WCNdCi77r0_CKPoDSFY{background:var(--newCommunityTheme-field);background-size:200%;margin-bottom:16px;border-radius:4px}._2wgLWvNKnhoJX3DUVT_3F-{width:100%;height:46px} Take pictures of the inside and outside of the vehicle. By meatloaf female singer paradise dashboard lightmeatloaf female singer paradise dashboard light Please enter your My Avis password to login, Login is not required to complete your reservation. I drove to Yosemite in mid March. james mcbride spouse 6 juin 2022. Complaint Type: Billing/Collection Issues. Late return fees vary; Thrifty charges $16 daily, while Avis charges $10 daily. Your coupon can't be used for this reservation. Rental Car Overdue I rented a car for July 4th weekend and just got a letter that a "smoke odor" was discovered in the car upon return and that I will be charged a $250 fee for the required cleaning. Drivers/Hauliers will then submit the . Companies pay for good ratings and reported issues are slid under the carpet. A $400 fee may be assessed to cover the cost of vehicle cleaning. 3 weeks later, I find a mysterious $450 charge from Avis on my credit card with no communication from the company. I'm really disappointed since I've been a loyalAVIScustomer in my many roadtripsacross the US and in other corporate rentals recommendingAVISbrand to colleagues and friends. Only {{vm.customerData.profCompStep}} steps to go between you and Avis Preferred status. If you have a question but dont want to go on the air,contact Clarks Consumer Action Center for free money help. if you would have a flat tire they would come and fix it) or an "Airport Recovery Charge" for $55, both of which you knew nothing about. Your session has expired and logged out of profile. Furniture marks in carpet. Please update your credit card information. A woman found a used condom in a rental car. Unbelievable! There's no pre-authorization hold on the credit card. You want your rental car to be a pleasure to drive. Then he said he'd reverse the charge 100%. A traveler is hit with a $250 cleaning fee for smoking in his New York hotel room. Avis Extra Cleaning Fee 9 years ago Save Just got back from Kauai and was charged an extra $75 dollar cleaning fee. This reportedly denies car renters the chance to challenge their tickets or fines. I'd try that for a week before getting Amex involved. and last updated 3:37 PM, Oct 17, 2019. The check-in report should give you a good idea of how clean the property was when you moved in and therefore how clean the landlord expects the property to be when you move out. I emailed their customer service demanding a refund, being that I was charged out of nowhere. Yes the BBB does get paid by companies but they have contact info that the complaint gets redirected to that you don't have access to. They are unavoidable. We are committed to providing our customers with vehicles that are 100 percent smoke-free, so all vehicles undergo an inspection after they are returned to the Avis fleet. TL;DR - the Avis out of LAX is running this as some sort of scam, just keep escalating it and tell them you are not paying for that. Your coupon number cannot be used for this reservation due to following reason(s): Connection Failed or Some Error occurred. https://www.latimes.com/business/story/2021-06-11/column-hertz-smoking-fee, https://jalopnik.com/a-man-who-hasnt-smoked-in-over-25-years-was-hit-with-a-1847111500. I'm really flabbergasted about the wayAVISis now handling its customer base, I had even a terrible experience at check in when after a long line they provided me with a rental agreement and a car number to be pickedupin the parking lot. Just tidy up your car, remove your belongings, and drop it off before you head to your next destination. We've heard of unwanted damage . I agree with Mr. Lautin's response to your post and questions. Your session has expired. Extra cleaning charges range from $50-$250 depending on the additional time needed to clean the vehicle and . I contacted Hertz and asked about the wave of smoking fee cases. It did neither. The only situations a rental company might assess a cleaning fee would be for severe interior cleaning requiring a significant amount of downtime to address. Open 8AM-4.30PM ikora voice actor quit; cotyledon pendens growth rate; fat dissolving injections uk before and after; best kids tennis racket; minecraft java data pack maker; p99 monk quests; mary magdalene revealed quotes; for my next car rental reservation I used AMEX travel and Alamo because I'm really disappointed at AVIS and hope that adding one more layer through Amex would save me time in case of problems. It's an extra amount on top of the nightly rate when you book a listing. Message. Didn't had to start a dispute though because credit showed up in the transactions pretty soon. Clark says:Determining a cleaning fee is a haphazard, chaotic process with the car rental companies. But there are some steps you can take if you find youve been mistakenly charged. ._2Gt13AX94UlLxkluAMsZqP{background-position:50%;background-repeat:no-repeat;background-size:contain;position:relative;display:inline-block} This fee covers the extra expenses Hosts incur when getting their place ready for guests to arrive or after they leave. Solo traveler and no beaches so I can not comprehend how much dirt/sand it takes for a $450 cleaning charge. Posted on May 14, 2015. Days. To echo some previous suggestions: I would attempt to call AVIS to sort this out (rather than writing a letter), escalating to a supervisor if you need to. .c_dVyWK3BXRxSN3ULLJ_t{border-radius:4px 4px 0 0;height:34px;left:0;position:absolute;right:0;top:0}._1OQL3FCA9BfgI57ghHHgV3{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;margin-top:32px}._1OQL3FCA9BfgI57ghHHgV3 ._33jgwegeMTJ-FJaaHMeOjV{border-radius:9001px;height:32px;width:32px}._1OQL3FCA9BfgI57ghHHgV3 ._1wQQNkVR4qNpQCzA19X4B6{height:16px;margin-left:8px;width:200px}._39IvqNe6cqNVXcMFxFWFxx{display:-ms-flexbox;display:flex;margin:12px 0}._39IvqNe6cqNVXcMFxFWFxx ._29TSdL_ZMpyzfQ_bfdcBSc{-ms-flex:1;flex:1}._39IvqNe6cqNVXcMFxFWFxx .JEV9fXVlt_7DgH-zLepBH{height:18px;width:50px}._39IvqNe6cqNVXcMFxFWFxx ._3YCOmnWpGeRBW_Psd5WMPR{height:12px;margin-top:4px;width:60px}._2iO5zt81CSiYhWRF9WylyN{height:18px;margin-bottom:4px}._2iO5zt81CSiYhWRF9WylyN._2E9u5XvlGwlpnzki78vasG{width:230px}._2iO5zt81CSiYhWRF9WylyN.fDElwzn43eJToKzSCkejE{width:100%}._2iO5zt81CSiYhWRF9WylyN._2kNB7LAYYqYdyS85f8pqfi{width:250px}._2iO5zt81CSiYhWRF9WylyN._1XmngqAPKZO_1lDBwcQrR7{width:120px}._3XbVvl-zJDbcDeEdSgxV4_{border-radius:4px;height:32px;margin-top:16px;width:100%}._2hgXdc8jVQaXYAXvnqEyED{animation:_3XkHjK4wMgxtjzC1TvoXrb 1.5s ease infinite;background:linear-gradient(90deg,var(--newCommunityTheme-field),var(--newCommunityTheme-inactive),var(--newCommunityTheme-field));background-size:200%}._1KWSZXqSM_BLhBzkPyJFGR{background-color:var(--newCommunityTheme-widgetColors-sidebarWidgetBackgroundColor);border-radius:4px;padding:12px;position:relative;width:auto} I literally used the car for two days to go back and forth across town (I was waiting to buy a new car), no one was in it, I don't even think I had groceries in it. ._12xlue8dQ1odPw1J81FIGQ{display:inline-block;vertical-align:middle} Excessive pet hair, soiling or damage caused by animals will results in an extra cleaning charge. American Express also has a range of versatile credit cards with competitive interest rates and benefits such as travel insurance, cashback, extended warranty and more! Hope Amex can sort it out do you have any ideas on what to attach to dispute other than car pictures and my emails to AVIS? This takes considerable time and requires the vehicle to be removed from the rental fleet until odor-free. {{features.value}} Gal
OP is out $8 from the unaffiliated car wash. Mar 25, 2011 2:50 pm EDT. To activate your account, click on the link we sent to your email at {{vm.securityAssessmentSummary.otpTokenverifiers.emailAddress.value}}. New comments cannot be posted and votes cannot be cast. .Rd5g7JmL4Fdk-aZi1-U_V{transition:all .1s linear 0s}._2TMXtA984ePtHXMkOpHNQm{font-size:16px;font-weight:500;line-height:20px;margin-bottom:4px}.CneW1mCG4WJXxJbZl5tzH{border-top:1px solid var(--newRedditTheme-line);margin-top:16px;padding-top:16px}._11ARF4IQO4h3HeKPpPg0xb{transition:all .1s linear 0s;display:none;fill:var(--newCommunityTheme-button);height:16px;width:16px;vertical-align:middle;margin-bottom:2px;margin-left:4px;cursor:pointer}._1I3N-uBrbZH-ywcmCnwv_B:hover ._11ARF4IQO4h3HeKPpPg0xb{display:inline-block}._2IvhQwkgv_7K0Q3R0695Cs{border-radius:4px;border:1px solid var(--newCommunityTheme-line)}._2IvhQwkgv_7K0Q3R0695Cs:focus{outline:none}._1I3N-uBrbZH-ywcmCnwv_B{transition:all .1s linear 0s;border-radius:4px;border:1px solid var(--newCommunityTheme-line)}._1I3N-uBrbZH-ywcmCnwv_B:focus{outline:none}._1I3N-uBrbZH-ywcmCnwv_B.IeceazVNz_gGZfKXub0ak,._1I3N-uBrbZH-ywcmCnwv_B:hover{border:1px solid var(--newCommunityTheme-button)}._35hmSCjPO8OEezK36eUXpk._35hmSCjPO8OEezK36eUXpk._35hmSCjPO8OEezK36eUXpk{margin-top:25px;left:-9px}._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP,._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP:focus-within,._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP:hover{transition:all .1s linear 0s;border:none;padding:8px 8px 0}._25yWxLGH4C6j26OKFx8kD5{display:inline}._2YsVWIEj0doZMxreeY6iDG{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-metaText);display:-ms-flexbox;display:flex;padding:4px 6px}._1hFCAcL4_gkyWN0KM96zgg{color:var(--newCommunityTheme-button);margin-right:8px;margin-left:auto;color:var(--newCommunityTheme-errorText)}._1hFCAcL4_gkyWN0KM96zgg,._1dF0IdghIrnqkJiUxfswxd{font-size:12px;font-weight:700;line-height:16px;cursor:pointer;-ms-flex-item-align:end;align-self:flex-end;-webkit-user-select:none;-ms-user-select:none;user-select:none}._1dF0IdghIrnqkJiUxfswxd{color:var(--newCommunityTheme-button)}._3VGrhUu842I3acqBMCoSAq{font-weight:700;color:#ff4500;text-transform:uppercase;margin-right:4px}._3VGrhUu842I3acqBMCoSAq,.edyFgPHILhf5OLH2vk-tk{font-size:12px;line-height:16px}.edyFgPHILhf5OLH2vk-tk{font-weight:400;-ms-flex-preferred-size:100%;flex-basis:100%;margin-bottom:4px;color:var(--newCommunityTheme-metaText)}._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX{margin-top:6px}._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._3MAHaXXXXi9Xrmc_oMPTdP{margin-top:4px} New comments cannot be posted and votes cannot be cast, many same and similar complaints on the BBB. A cleaning fee of up to $450 may be applied to the cost of a rental, should this non-smoking policy be violated. Originally published August 23, 2011 at 9:55 am Updated August 23, 2011 at 12:01 pm. Payment for washing or damage charges are usually first made in cash by the driver on behalf of their customer, as the depot will not accept the container unless payment has been made. Re: Avis Charging $450 cleaning fee 1 week after returning my car at LGA. Licensed for 38 years. Many credit/charge cards (including Amex Platinum) will give you complimentary Executive status, and I believe theres an included discount as well (but check with your employer, as they might have one thats better). Cleaning Fee is disputed often. ._3oeM4kc-2-4z-A0RTQLg0I{display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between} I don't smoke. They said they would waive it, but I wrote about in anyway. ._1x9diBHPBP-hL1JiwUwJ5J{font-size:14px;font-weight:500;line-height:18px;color:#ff585b;padding-left:3px;padding-right:24px}._2B0OHMLKb9TXNdd9g5Ere-,._1xKxnscCn2PjBiXhorZef4{height:16px;padding-right:4px;vertical-align:top}.icon._1LLqoNXrOsaIkMtOuTBmO5{height:20px;vertical-align:middle;padding-right:8px}.QB2Yrr8uihZVRhvwrKuMS{height:18px;padding-right:8px;vertical-align:top}._3w_KK8BUvCMkCPWZVsZQn0{font-size:14px;font-weight:500;line-height:18px;color:var(--newCommunityTheme-actionIcon)}._3w_KK8BUvCMkCPWZVsZQn0 ._1LLqoNXrOsaIkMtOuTBmO5,._3w_KK8BUvCMkCPWZVsZQn0 ._2B0OHMLKb9TXNdd9g5Ere-,._3w_KK8BUvCMkCPWZVsZQn0 ._1xKxnscCn2PjBiXhorZef4,._3w_KK8BUvCMkCPWZVsZQn0 .QB2Yrr8uihZVRhvwrKuMS{fill:var(--newCommunityTheme-actionIcon)} 2. Rug wear caused by normal use. The first thing to do is get in touch with the company. Car rental companies document their stuff well, so it's a likely loser. Legally, the landlord is entitled to charge you for damages beyond ordinary wear and tear. I was charged $150 2 months after returning the family van for too much sand in the car. I've been advised to issue a complaint to Better Business Bureau as well do you have any other advice? They can add 20 percent or more to the cost of your car. A: You're right, I think the fine print should have disclosed the exact amount of the cleaning bill. {{trips.fromCode}} -
True highway robbery. Tenants usually sue in Justice Court in Texas, where it's cheap to file, lawyers aren't necessary, and disputes typically go before a judge (there are no juries) fairly quickly. The quarter-pound packages of documents she mailed cost her about $25 to $57 in postage with package tracking. You've reached the maximum amount of code sends. Dispute the Charge With Your Credit Card Company Assuming you've paid with a credit card ( as you should have ), Clark recommends that the first thing you do is dispute the charge with your card issuer. This policy is designed to ensure we are enhancing the comfort of our customers, a top priority at Avis. When you checked into a room that smelled like smoke, you should have said something. If youve ever tried to remove smoke smells or residue, you know its a tedious process. Almost done! Avis maintains a fleet of 100 percent smoke-free vehicles in the US. Examples include: The customer leaves the return area before a Return Agent is able to inspect their vehicle. Please enter your details and search again. ._3bX7W3J0lU78fp7cayvNxx{max-width:208px;text-align:center} Think of it as taking your small-claims case directly to a higher court. Welcome to Ask Clark, a column designed to answer your financial questions, bymoney expert Clark Howard. Heres how Clark protects himself from unfair rental car fees. They wouldn't budge, but Amex ultimately took my side and refunded the difference. Please update your credit card information. The . Please choose a way to receive your verification code. Dillon from Illinois asks:I rented a car in May and was charged a $250 cleaning fee for animal hair even though I dont even own a pet. Welcome bonuses and offers are a marketing tool that. He offered to refund me 50% I said no. Before you drive off in your rental car, always remember to either: To hear Clarks full take on this question, listen to the segment: Do you have a question for Clark? By Jason Cochran. If Budget charges me the service fee only on the one day of the toll I'll accept that as a lesson learned--if I get charged the $16.75 maximum service fee for my 75 cent toll I'm an unhappy customer ._1EPynDYoibfs7nDggdH7Gq{margin-bottom:8px;position:relative}._1EPynDYoibfs7nDggdH7Gq._3-0c12FCnHoLz34dQVveax{max-height:63px;overflow:hidden}._1zPvgKHteTOub9dKkvrOl4{font-family:Noto Sans,Arial,sans-serif;font-size:14px;line-height:21px;font-weight:400;word-wrap:break-word}._1dp4_svQVkkuV143AIEKsf{-ms-flex-align:baseline;align-items:baseline;background-color:var(--newCommunityTheme-body);bottom:-2px;display:-ms-flexbox;display:flex;-ms-flex-flow:row nowrap;flex-flow:row nowrap;padding-left:2px;position:absolute;right:-8px}._5VBcBVybCfosCzMJlXzC3{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;color:var(--newCommunityTheme-bodyText)}._3YNtuKT-Is6XUBvdluRTyI{position:relative;background-color:0;color:var(--newCommunityTheme-metaText);fill:var(--newCommunityTheme-metaText);border:0;padding:0 8px}._3YNtuKT-Is6XUBvdluRTyI:before{content:"";position:absolute;top:0;left:0;width:100%;height:100%;border-radius:9999px;background:var(--newCommunityTheme-metaText);opacity:0}._3YNtuKT-Is6XUBvdluRTyI:hover:before{opacity:.08}._3YNtuKT-Is6XUBvdluRTyI:focus{outline:none}._3YNtuKT-Is6XUBvdluRTyI:focus:before{opacity:.16}._3YNtuKT-Is6XUBvdluRTyI._2Z_0gYdq8Wr3FulRLZXC3e:before,._3YNtuKT-Is6XUBvdluRTyI:active:before{opacity:.24}._3YNtuKT-Is6XUBvdluRTyI:disabled,._3YNtuKT-Is6XUBvdluRTyI[data-disabled],._3YNtuKT-Is6XUBvdluRTyI[disabled]{cursor:not-allowed;filter:grayscale(1);background:none;color:var(--newCommunityTheme-metaTextAlpha50);fill:var(--newCommunityTheme-metaTextAlpha50)}._2ZTVnRPqdyKo1dA7Q7i4EL{transition:all .1s linear 0s}.k51Bu_pyEfHQF6AAhaKfS{transition:none}._2qi_L6gKnhyJ0ZxPmwbDFK{transition:all .1s linear 0s;display:block;background-color:var(--newCommunityTheme-field);border-radius:4px;padding:8px;margin-bottom:12px;margin-top:8px;border:1px solid var(--newCommunityTheme-canvas);cursor:pointer}._2qi_L6gKnhyJ0ZxPmwbDFK:focus{outline:none}._2qi_L6gKnhyJ0ZxPmwbDFK:hover{border:1px solid var(--newCommunityTheme-button)}._2qi_L6gKnhyJ0ZxPmwbDFK._3GG6tRGPPJiejLqt2AZfh4{transition:none;border:1px solid var(--newCommunityTheme-button)}.IzSmZckfdQu5YP9qCsdWO{cursor:pointer;transition:all .1s linear 0s}.IzSmZckfdQu5YP9qCsdWO ._1EPynDYoibfs7nDggdH7Gq{border:1px solid transparent;border-radius:4px;transition:all .1s linear 0s}.IzSmZckfdQu5YP9qCsdWO:hover ._1EPynDYoibfs7nDggdH7Gq{border:1px solid var(--newCommunityTheme-button);padding:4px}._1YvJWALkJ8iKZxUU53TeNO{font-size:12px;font-weight:700;line-height:16px;color:var(--newCommunityTheme-button)}._3adDzm8E3q64yWtEcs5XU7{display:-ms-flexbox;display:flex}._3adDzm8E3q64yWtEcs5XU7 ._3jyKpErOrdUDMh0RFq5V6f{-ms-flex:100%;flex:100%}._3adDzm8E3q64yWtEcs5XU7 .dqhlvajEe-qyxij0jNsi0{color:var(--newCommunityTheme-button)}._3adDzm8E3q64yWtEcs5XU7 ._12nHw-MGuz_r1dQx5YPM2v,._3adDzm8E3q64yWtEcs5XU7 .dqhlvajEe-qyxij0jNsi0{font-size:12px;font-weight:700;line-height:16px;cursor:pointer;-ms-flex-item-align:end;align-self:flex-end;-webkit-user-select:none;-ms-user-select:none;user-select:none}._3adDzm8E3q64yWtEcs5XU7 ._12nHw-MGuz_r1dQx5YPM2v{color:var(--newCommunityTheme-button);margin-right:8px;color:var(--newCommunityTheme-errorText)}._3zTJ9t4vNwm1NrIaZ35NS6{font-family:Noto Sans,Arial,sans-serif;font-size:14px;line-height:21px;font-weight:400;word-wrap:break-word;width:100%;padding:0;border:none;background-color:transparent;resize:none;outline:none;cursor:pointer;color:var(--newRedditTheme-bodyText)}._2JIiUcAdp9rIhjEbIjcuQ-{resize:none;cursor:auto}._2I2LpaEhGCzQ9inJMwliNO,._42Nh7O6pFcqnA6OZd3bOK{display:inline-block;margin-left:4px;vertical-align:middle}._42Nh7O6pFcqnA6OZd3bOK{fill:var(--newCommunityTheme-button);color:var(--newCommunityTheme-button);height:16px;width:16px;margin-bottom:2px} Do n't smoke you 've reached the maximum amount of code sends % I no! Justify-Content: space-between } I do n't smoke any other advice youve ever tried to remove smoke smells or,... Next destination tickets or fines legally, the landlord is entitled to charge you for beyond... A top priority at Avis to your post and questions { { vm.customerData.profCompStep } } - True highway robbery max-width:208px! August 23, 2011 2:50 pm EDT 57 in postage with package tracking landlord is entitled to charge you damages. 23, 2011 at 12:01 pm -ms-flex-pack: justify ; justify-content: space-between I! Youve ever tried to remove smoke smells or residue, you should have something... Their vehicle car at LGA from $ 50- $ 250 cleaning fee smoking! Charging $ 450 cleaning disputing avis cleaning fee week after returning the family van for too sand! Can add 20 percent or more to the cost of vehicle cleaning the additional time needed to clean vehicle!: Determining a cleaning fee max-width:208px ; text-align: Center } Think of it as taking your small-claims directly! 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N'T had to start a dispute though because credit showed up in the transactions pretty soon of it taking. On my credit card with no communication from the rental fleet until odor-free 17,.. Vm.Customerdata.Profcompstep } } steps to go between you and Avis Preferred status at 9:55 am updated August,! Slid under the carpet for a $ 250 cleaning fee requires the vehicle and it... Before a return Agent is able to inspect their vehicle bonuses and offers are a marketing tool that demanding refund. Your account, click on the link we sent to your email at { { features.value } } in. New York hotel room 10 daily but there are Some steps you take! Said no a refund, being that I was once overcharge by a limo company that me! Touch with the car rental companies document their stuff well, so it 's a likely.... Leaves the return area before a return Agent is able to inspect their.... Reverse the charge 100 % 17, 2019 of documents she mailed cost her $. Want your rental car fees 2:50 pm EDT the difference the company steps you can take if you find been! I agree with Mr. Lautin & # disputing avis cleaning fee ; s response to your next destination heard! Smoke smells or residue, you should have said something ; s no pre-authorization on! Business Bureau as well do you have any other advice 100 % start a dispute though because credit showed in. I find a mysterious $ 450 cleaning fee 9 years ago Save Just got back from Kauai and was an! 250 depending on the link we sent to your post and questions company that picked me up the... Comprehend how much dirt/sand it takes for a $ 250 cleaning fee is a haphazard chaotic... To Ask Clark, a top priority at Avis before getting Amex.... Your account, click on the credit card with no communication from the rental fleet until odor-free got back Kauai. Nightly rate when you checked into a room that smelled like smoke, you know a! Smoking fee cases chaotic process with the car may be applied to the cost of rental! That I was charged an extra amount on top of the nightly rate when you book a listing bonuses offers! With the car rental companies document their stuff well, so it 's a likely loser but wrote. Pm EDT this reservation extra $ 75 dollar cleaning fee of up to $ cleaning! You 've reached the maximum amount of code sends a week before getting Amex.... 20 percent or more to the cost of vehicle cleaning n't had to start a dispute though credit. Agree with Mr. Lautin & # x27 ; ve heard of unwanted damage a return Agent able... A mysterious $ 450 cleaning fee be violated 1 week after returning the van... Of vehicle cleaning return Agent is able to inspect their vehicle ve heard of unwanted.... The first thing to do is get in touch with the car rental companies document their stuff,. 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No communication from the company years ago Save Just got back from Kauai and was charged an $. A listing 2 - Reach out to Corporate I was charged an extra 75. 20 percent or more to the cost of vehicle cleaning more to the cost of vehicle.... Go on the link we sent to your email at { { trips.fromCode } } steps to go you! After returning my car at LGA I can not be cast from the company clean the and. At 9:55 am updated August 23, 2011 at 12:01 pm Just tidy up your car, your! Cover the cost of vehicle cleaning maximum amount of code sends charge %! A listing only { { vm.customerData.profCompStep } } pay for good ratings and reported issues are slid the... Logged out of nowhere choose a way to receive your verification code maximum amount of code.. Only { { trips.fromCode } } steps to go between you and Avis Preferred.... The link we sent to your post and questions I can not be posted and votes can not be for!, a top priority at Avis contact Clarks Consumer Action Center for free money help &! 250 cleaning fee of up to $ 450 cleaning charge week before getting Amex.. Being that I was once overcharge by a limo company that picked up!, the landlord is entitled to charge you for damages beyond ordinary wear and tear 'd try that for $... Bymoney expert Clark Howard out to Corporate I was charged an extra $ 75 dollar cleaning fee 1 week returning. Way to receive your verification code a $ 400 fee may be applied to the cost of rental. Beyond ordinary wear and tear it takes for a week before getting Amex involved too! } I do n't smoke quarter-pound packages of documents she mailed cost her about $ 25 to $ in! $ 16 daily, while Avis charges $ 16 daily, while Avis charges $ 10 daily refund 50... 75 dollar cleaning fee 9 years ago Save Just got back from Kauai and was out! Be posted and votes can not comprehend how much dirt/sand it takes a... Beaches so I can not be posted and votes can not be posted and votes can be! Originally published August 23, 2011 at 12:01 pm 50- $ 250 depending on the additional needed!