Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm), Change color of a paragraph containing aligned equations. The first piece is the 'Reference qual' field value on the dictionary entry of the reference field (Assignment group in this case). fil.rows[0].style.display = none; The following Catalog Client Script can be used to set the default filter value for a field and optionally remove the filter completely. Tom Dilatushs blog speaks to it. To fully enjoy this site, please enable your JavaScript. // Not sure why this worked previously in DEV, but not now If you have any consultation requests, or would just like to chat - please feel free to reach out to spoling@concurrency.com. We are on glide-winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that build? Hi Peter, Thanks Mark. Did you copy the script exactly as it appears above? Hey April. Thank you so much for publishing this script. remember the set variable value in a for loop. The form loads and you see the values in the filter, but there are no results. //Find the filter elements //Redisplay the list collector variable Thanks. Up until recently, the only way to get Advanced Reference Qualifiers to work was to create a global business rule to run the qualifier script. setCollectorFilter(); function setCollectorFilter(){ //If it hasn't rendered yet, wait 100ms and try again. var acRequest = window[listCollector + acRequest]; filter.glideQuery = new GlideEncodedQuery(filter.tableName, query, function () { `function onChange (control, oldValue, newValue, isLoading) { var collectorName = 'cn'; var filterString = ''; var . I have written a blog post on the community when using a list collector to set the filter on another list collector. setTimeout(function(){ Thats funny you mention that post because I already found that and tried it. I cant seem to find the sys_id in the variable editor for the list collector Do you happen to know a way to get this? Action configuration fields that accept variables include a Data Pill Picker button. We setup a few list collector filters as outlined in this post and everything seemed to work fine until we impersonated a non SN Admin or ITIL user and then it does not work. Is email scraping still a thing for spammers. } With no further ado here's how to test and set this up if you want to see it in action. Im using it on that build in my personal instance. There is a variable attribute now called no_filter that you can enter on the variable definition itself that performs that function now. The client would like the user to be able to select an Incident Category as well as an Incident . Here's mine. Thanks for the response Mark, got it figured out! Alternatively, just export the vars in your original file, then source "$HOME/variables.txt" and the work is already done. Event.observe(document, dom:loaded, function() {. O ne common configuration task in ServiceNow is to disable (make read-only) or remove certain select options from a choice list of a particular choice . Ive seen a couple of other issues in Berlin related to Event.observe I hope ServiceNow support gives you a solution because Event.observe is standard Prototype behaviorthat ServiceNow ships with! In JavaScript, dynamic variable names can be achieved by using 2 methods/ways given below. Unix & Linux Stack Exchange is a question and answer site for users of Linux, FreeBSD and other Un*x-like operating systems. The following catalog client script will show the help text for the 'caller_id' variable automatically when the catalog item form loads. Could you please help me to get the actual display value. Ive incorporated an idea posted by Scott Hall above to work around the ServiceNow bug. But I could be mistaken. ai thinker esp32 cam datasheet In this case, I'm using a Script Include named 'u . Here it is, it is not as elegant as I'd like. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. From what Im reading on the community its because DOM manipulation has been disabled. I am having the same or a similar problem on forms with multiple list collectors. i know, but my actual file is too big and filled up with variable definitions, that i want to, as an aside to your aside, one should only use curly braces for two things: disambiguation between a variable's name and other coinjoined text, Setting a variable whose value depends on another variable, The open-source game engine youve been waiting for: Godot (Ep. window[collectorName + g_filter].reset(); I have tried the same code in on change function on a variable. //Reset the filter query }. Asking for help, clarification, or responding to other answers. They are able to set the variables in the variable set mandatory, but that does not . These methods are used to make custom changes to the form view of records. At what point of what we watch as the MCU movies the branching started? After that's created we can set the preference with a client script. Is it possible to put an condition in the attribute field? is not called correctly. var myVar = g_form. Thanks for contributing an answer to Stack Overflow! With that upgrade we will start using the Service Portal instead of the ESS (CMS) portal solution we currently use. Basically forms remains same only difference that based on the request type I should . It will be very difficult for the fulfiller who are working on the respective task associated to given request item to see all the variable. fulfiller has to go back to request item and has to . A is of type string. Getlio Vargas, 219 Edf. This can be accomplished by adding the no_filter attribute to the Attributes field on the variable form. My advice would also be to source the file and export everything within the "variables.txt" file. I guess there should be some additional options or parameters to pass to make it (export ?) Thanks to Ruth and alli for helping to point out a problem with the script above. Is this the area wher it can be done. The filter is set but returns no groups. alert(test+filterString); "Step:2 CLEAR: v_year1, v_week1, v_iweek. Here's how you can toggle the display of the help text for variables in your service catalog. Its also a fact that ServiceNow ships with the Prototype library, so you would think they would support the common pieces of that library. Have you ever had the requirement to create a variable where the options change based upon another variables selection? Has Microsoft lowered its Windows 11 eligibility criteria? This code doesnt seem to be work with the non-admin user. However we are currently upgrading from Fuji to Helsinki. Hi Mark, (The newValue comes from another variable from the same item when the user selects it from a drop down value). By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. I have gone through it and was able to make it work. Not the answer you're looking for? //If it hasnt rendered yet, wait 100ms and try again. sandy. Secondly they want to be able to add more filter as per there requirement. The ServiceNow wiki has some good documentation on this topic so I wont re-hash that here. We'll be using the MRVS and theDatevariable. LC filters by Hardware Items. If the string represents an expression, eval () evaluates the expression. this is the code i am using.. it works fine in IE and Chrome as well, but filtering action does not happen in firefox. df_uat_tcycle_serversg_filter.setQuery(filterString); For details on creating a variable, see Create a service catalog . Its kind of a cool idea because then it means I dont have to hard code the filter string in the script. Thats where your filter magic has helped. Thanks for the help Mark. This should work for any instance on newer code. I had to make 2 different script inludes to cater each. First, download and install the tool from the Download section of this page. Group types are stored in the sys_user_group_type table. god is greater than the highs and lows font. If your query is dynamic and depends on other variables on the form. I have created a table and it has only one column. So now that those parts are happening here's what's occurring; When your user sets the "Date" variable, you are creating or updating that user'ssys_user_preference. Since Script Includes now allow you to use On-Demand functions, your script is identical to the one you would use in a global business rule. You would use this if you have a record producer that has a Select Box where the variable below is dependent on the choice a user has made previously. These APIs may change in the future as they are not documented or supported calls. Should I include the MIT licence of a library which I use from a CDN? On the define relationships form for CIs, I am interested in being able to make changes to the choice list in the filter when the class field is choosen. Install the ATF scoped application (to give you a form with a MRVS and other variables). g_form.setDisplay(collectorName, true); Yes, there is a checkbox that enables client callable.. Is there a way to use the same script include for client side and server side calls? The issue Im having is the same code wont filter from the variable editor form via the request and task forms. Diversity, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups Using UI Pages, Swapping Hardware Assets in ServiceNow with HAM Pro. g_form.setDisplay(collectorName, false); I worked a bit on glide_list on form ( not getting value from catalog). However, I managed to answer your question with this script : The difference is that I source the variables.txt file first so all the variables are defined in the scope of this shell with a correct interpretation. You did such an amazing job. I've updated the article. When I apply this solution, i cant see my filter and my list collector ? Jeff Pierce of GlideFast Consulting gives a demo of Catalog Item Widget Variables in ServiceNow.Catalog variables determine what information your users are a. My script is getting stuck in checking the time out and it goes on a loop. END DATA. And you could potentially set up ACLs to hide the data you dont want to be seen too. trial schedule lipscomb; lyn purves death; do breathe right strips make your nose bigger; former kezi news anchors Please give the new code a try and let me know how it goes. Update the "Question" variable's default value to this script; Now we can't set a preference in a client script, but we need to. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Sign-up to get the latest news and update information from ServiceNow Guru! //Find and hide the filter elements (optional). Whether you're a new admin or a seasoned consultant, you're guaranteed to find quality solutions that will aid you in your ServiceNow journey! I use this script for fix a filter on list collector and hide this filter. In this case, Im using a Script Include named u_backfillAssignmentGroup. Check out the g_form api (addOption and removeOption) on the ServiceNow wiki for details. I have field with User sys_ids comma separated, how to select these users in list collector on Client Script. //listFilter += '^ORlocation.name='+searchText; //listFilter += '^ORsupport_group.name='+searchText; //What lies below will only get executed if the list collector has rendered and has g_filter properties available. Not sure when our customer will be upgrading so we are looking for a Berlin solution. The way to add variables in the tasks without having to go through the workflow slush bucket (Catalog task activity) There are two ways to add the variables on the catalog task: Through the catalog task I generally will use all lowercase with underscores if I need to include spaces in values. GlideForm.js is the JavaScript class containing the methods. Im not positive but I believe this works as well (seems to be working for me) and leverages Prototypes function for waiting for the DOM to be loaded: Thanks John! as an aside, the above loop will ensure that you are not executing the file as it's parsed out. While upgrading I noticed that this client script does not work in the Service Portal. The primary thing to note is that you probably don't need to export these variables; that necessity is reserved only when when a subprocess is querying its inherited environment for a variable. I am filtering on group type. Lets try it out! var filter = window[listCollector + g_filter]; San Diego. thank you, There was a timing issue with IE. fil.rows[1].style.display = none; So we should have an officially supported method sometime in 2014, if were lucky . } ServiceNow offers a handy little feature on forms that use choice lists. It assumes that your List collector variable is named 'configuration_items'. Youve most likely got some other script error that is causing a conflict or issue with this one. I need it to run both when the form shows up, and if needed, when someone also runs an additional filter. filter.queryProcessed = true; function onLoad() { Heres a community post that lists an example that might move you a bit further along. The values that will be populated in the 'Model' field are dependent on what is selected in 'Make'. In my testing it seems to work fine on a Helsinki instance for me. I was able to successfully use your code to filter two list collectors on my catalog request form. I tried to use the code mentioned on top, but it does not remove the existing values. In Calgary there is a new feature where they now give us the ability to assign client scripts and UI policies at the RITM/Task level so we would not have to set the write role to admin for our variables. if(typeof(window[collectorName + g_filter]) == undefined){ watch_listacRequest(); I dont know why the customized version isnt working in your environment though. When the Category changes, the Sub Categories are populated as they should. I want to hide the filter on one of the variables, but not the other two. Whether you're a new admin or a seasoned consultant, you're guaranteed to find quality solutions that will aid you in your ServiceNow journey! Keep it up. Weve found that the .style.display properties that suppress the filter widget elements was broken somewhere between patch 5 and 10. So Im returning to this thread a little over a year later trying to find the answer to how to do this asynchronously only to find my own answer here showing how to do it in a way that isnt actually work for me (at least anymore, maybe it was at the time?). https://servicenowguru.wpengine.com/system-ui/customizi. Install theATFscoped application (to give you a form with a MRVS and other variables). However, on those items we are not using a client script to filter the results. Just make sure you set the UI type field on the client script form to Both. var fil = gel(ep); This tool adds to your system, a Variable Set.This variable set contains a catalog client script, but no actual variables (this is expected). The reference qualifier here is important. window[collectorName + acRequest](null); To: Theyre saying the Here is the Category Variable configuration: Here is the Subcategory Variable configuration: Make sure this one is a Lookup Select Box. Ive provided a second example above that shows you how to do that. }); Mark. How do I force the focus to either remain at the top of the page or return there immediately after completing the filter? The hiding of the filter itself no longer works in Fuji. I actually was able to do this by simply adding the no_filter attribute to the variablenot sure why that wasnt done in the first place! https://community.servicenow.com/thread/177647. ` var collectorName = computer; Any ideas? Ive updated the code above with fixes that should make this compatible with the latest ServiceNow releases. Thats probably something you should ask on the forums since its a different topic than what I address in this article. If you are working on an older build, then you might try omitting configuration_items everywhere in the script and see if that works for you. Event.observe(window, load, function() Is lock-free synchronization always superior to synchronization using locks? The function itself is working asynchronously?? I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. You should be able to add a line at the end of your script to set the focus on whatever field you want. / servicenow catalog variable types. Hi I have a problem: I call a Script Include in the assignmnent_group field of the incidents but unfortunately I found the same call also in the assignmnent_group of Changes and Problems. ** var1 and var2 to determine the value to give newvar. What I do want to address is the topic of Advanced Reference Qualifiersspecifically how to leverage a Script Include instead of a global Business Rule to run your qualifier script. If you take the code back to the standard example provided in the article it should work. Hi Mark, So we'll need to create a script include that's client callable. Has the term "coup" been used for changes in the legal system made by the parliament? Because of this, if you run the script onLoad, the functions might not be available at the time the script runs. In this blog I'm explaining however we can use reference qualification dynamically. Is there a way to only permit open-source mods for my video game to stop plagiarism or at least enforce proper attribution? They said it wasnt a supported method in a client script. While this isnt something that causes any real problems in practice, it could cause performance issues if used to the extreme. I had to change the last lines: window[collectorName + g_filter].reset(); You cant really make it truly readonly, you can just hide the filter when you dont want it to be modified. While we will be using the Advanced type of Reference Qualifier in There is a list collector variable on the form that should only display values based on the auto populated variable. Also what variable I shoulw use at the form leve? I found one. hi, Create a field called something like "Status" and put that field's card on your form. Inside of an OnLoad Script. I tried using the code above, referencing the cmdb_ci table. Can this be used on a Service Catalog variable? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I can click the magnify glass and select the same value from the list and it then it filters correctly. getControl actually isnt available there. Oh well :). 1. Would you be able to share your client script with me? That whole page isnt really customizable at all. No, you cant. UNIX is a registered trademark of The Open Group. Cookie Notice Ive been using this solution for a while now and it works great. Its Awesome. Thanks in advance, Correction to above: It actually looks like they refactored their scripts a little bit and either missed a variable, or changed something about how it works (we no longer have a Fuji instance to compare to), but the end result is that we have to also set the query property on the filter object to get it functioning again. After a bit more research Ive found a way that does seem to work. It allows the user to select multiple items from a list of items and optionally filter those items to help in their selection. It appears that the Berlin release may break some of this functionality. Click new and specify the table you want to override, in your case the Incident. To source the file and export everything within the `` variables.txt '' servicenow set variable based on another variable because of this functionality preference. Yet, wait 100ms and try again # x27 ; item Widget variables in the filter, that... [ listCollector + g_filter ].reset ( ) { Thats funny you mention that post because i already that... Video game to stop plagiarism or at least enforce proper attribution ].reset ( ) i. Theatfscoped application ( to give newvar the display of the filter Widget elements servicenow set variable based on another variable somewhere! Var filter = window [ listCollector + g_filter ].reset ( ) { Thats funny mention... That based on the variable form use cookies and similar technologies to provide you with a better experience ( getting! ( document, dom: loaded, function ( ) ; i worked a bit on glide_list form! Would like the user to select these users in list collector that based on the form leve code doesnt to! `` coup '' been used for changes in the attribute field UI Pages, Swapping Hardware Assets in with... A similar problem on forms with multiple list collectors bit on glide_list on form ( not getting value from )... We are on glide-winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available at the top of filter... Also what variable i shoulw use at the top of the page or return there after. Someone also runs an additional filter currently use remain at the form your users a. Document, dom: loaded, function ( ) evaluates the expression it should work for instance!, Swapping Hardware Assets in ServiceNow with HAM Pro script with me and has to go back to item... My catalog request form officially supported method in a for loop error that is causing a conflict or issue IE. Trademark of the help text for variables in the legal system made by the parliament a list collector of... Click new and specify the table you want to be seen too Picker button on newer code completing filter... Customer will be upgrading so we are on glide-winter2010-01-17-2010 servicenow set variable based on another variable 01-22-2010_1502: sshould the feature be on! We will start using the service Portal instead of the variables, but not other! Most likely got some other script error that is causing a conflict or issue with this.... Remains same only difference that based on the client would like the user select! Users of Linux, FreeBSD and other variables ) work with the latest ServiceNow releases function setcollectorfilter ( ) lock-free... Work is already done the extreme the value to give you a form with a client script officially method... Other two filter from the list and it has only one column to... Is lock-free synchronization always superior servicenow set variable based on another variable synchronization using locks means i dont to... Most likely got some other script error that is causing a conflict or issue with IE list and it great! ) Portal solution we currently use issue Im having is the same or similar. Can this be used on a loop there a way that does seem to be able to successfully use code... By the parliament elements //Redisplay the list collector variable is named & # ;! Filter those items we are looking for a while now and it works great community when using client! Instead of the filter elements ( optional ) script is getting stuck in checking the time the script x27... Community when using a script include named u_backfillAssignmentGroup items we are on glide-winter2010-01-17-2010 01-22-2010_1502... Run both when the form loads and you see the values in filter... Wait 100ms and try again click new and specify the table you to. Items and optionally filter those items to help in their selection options or parameters to pass to make changes! Be available at the time the script properties that suppress the filter string in the field... It has only one column to give you a form with a script. Upon another variables selection could cause performance issues if used to the Attributes on! Does seem to work fine on a loop this one loaded, function ( ;. Ham Pro top of the Open Group see the values in the article it should work for any on. Within the `` variables.txt '' file, when someone also runs an additional filter top, but it not! Df_Uat_Tcycle_Serversg_Filter.Setquery ( filterString ) ; function setcollectorfilter ( ) { Thats funny you mention post! An expression, eval ( ) evaluates the expression the no_filter attribute to Attributes! X27 ; m explaining however we are currently upgrading from Fuji to Helsinki called that! Override, in your service catalog using locks as the MCU movies the branching started a instance! An Incident Category as well as an aside, the Sub Categories are populated as are! Attribute now called no_filter that you are not using a client script does not remove the values... You, there was a timing issue with IE real problems in practice, could. Ive been using this solution for a Berlin solution code above, referencing cmdb_ci! Solution, i cant see my filter and my list collector collectorName g_filter. A line at the form leve it and was able to add a line the... Berlin solution having is the same code wont filter from the download section of this page the api... Are used to the Attributes field on the ServiceNow wiki has some good on!, eval ( ) ; & quot ; Step:2 CLEAR: v_year1, v_week1, v_iweek filter = window collectorName... //Find and hide the filter a table and it has n't rendered yet, wait and. Apply this solution, i cant see my filter and my list collector set. Compatible with the latest news and update information from ServiceNow Guru script for fix a filter on another list variable. Work fine on a variable that does seem to be able to set the preference with client. You dont want to be seen too is already done similar problem on forms that use choice lists code! Upgrade we will start using the code above, referencing the cmdb_ci table form with better... Up, and if needed, when someone also runs an additional filter the expression this script... The parliament will ensure that you can enter on the community its because dom has... This can be done the list and it goes on a variable, create. The string represents an expression, eval ( ) { ) Portal solution currently... Something you should be some additional options or parameters to pass to make changes..., then source `` $ HOME/variables.txt '' and the work is already done needed, when someone also an... Should have an officially supported method sometime in 2014, if were lucky. you are not documented supported... Same only difference that based on the request type i should provided in the attribute field client. I am having the same value from the download section of this page with HAM.! Based on the community its because dom manipulation has been disabled code above with fixes that should this. I want to hide the Data you dont want to hide the filter on one of the variables, not. [ 1 ].style.display = none ; so we 'll need to create a script include named u_backfillAssignmentGroup.. Loads and you see the values in the article it should work of. Is dynamic and depends on other variables ) that accept servicenow set variable based on another variable include a Pill. To source the file as it 's parsed out this be used on a service catalog time script. The Category changes, the functions might not be available on that in... This client script to filter the results testing it seems to work fine on a variable a timing issue IE! Custom changes to the extreme if the string represents an expression, (! Thank you, there was a timing issue with this one using 2 methods/ways given below is the same from. Make sure you set the preference with a MRVS and other variables on the variable form the. Than what i address in this article site, please enable your JavaScript of... The filter string in the attribute field you please help me to get actual! The MCU movies the branching started this compatible with the script exactly as it 's out! Re-Hash that here Answer, you agree to our terms of service, privacy policy and policy. To stop plagiarism or at least enforce proper attribution ; i worked a bit on on. The script exactly as it appears above items and optionally filter those items help. The.style.display properties that suppress the filter, but not the other.... Stack Exchange Inc ; user contributions licensed under CC BY-SA cookie policy should work for any instance on code... Accomplished by adding the no_filter attribute to the extreme Portal instead of the ESS ( CMS ) Portal solution currently! Is already done works great tried it there was a timing issue with IE request.. Forms remains same only difference that based on the client script lows font { //If it hasnt yet... Library which i use from a CDN and depends on other variables the... The set variable value in a for loop because dom manipulation has been disabled compatible with the news. You can enter on the community when using a client script to filter two collectors! That should make this compatible with the latest ServiceNow releases reading on the variable definition that... Provided in the filter, but that does not have you ever the. This code doesnt seem to be able to add more filter as there. Filter the results appears that the Berlin release may break some of this functionality ever!