An email was supposedly sent to her to call me back on Saturday afternoon. There are no great items in Is Zales JewelryMade In China. We verify the gemstones, metals, and materials used in our designs are compliant to best practices under the Signet Responsible Sourcing Protocol. Later I was told it was a custom order and not returnable for that reason. This is the worst company to order Jewelry through. We value your privacy. I called them and they told me that they had found and it would take another week to be ready for pick up. The Leo Diamond is actually considered a modified round brilliant cut diamond; meaning it has more facets than the traditional 58 facet round brilliant as originally designed by Tolkowsky. This profile has not been claimed by the company. I plan on attempting to contact this girl one more time this afternoon before requesting to speak with her supervisor, but I have a feeling her supervisor will not be a whole lot of help. The gold from China could also have Chinese characters that show the percentage purity of the gold. I am only giving one star since you have to give a star to do the review. 649 Results. For Chinas growing segment of young, fashion-fluent men, more is needed. Whoops! China is bullish on a number of fronts. $300 off orders over $1000 with this Kay Jewelers promo code. You can change your preferences any time in your Privacy Settings. Im emailing you in hopes that you can maybe give me some guidance on where to go next with an issue Ive been having with Kay Jewelers. They have been horrible to deal with for a refund. .main-header .primary-navigation ul li.nav-link.active .desktop-nav-link a { So, if you come across silver jewelry with the China BJ925 stamp, you shouldnt worry about its authenticity; it is the real thing. How Many Uk Number Ones Has Neil Diamond Had? The price difference is a function of the business model. It came out because the JEWELRY IS NOT A GOOD QUALITY! This wedding band is available in sizes for men or women. The release is me agreeing not to make any negative comments on social media and that we have resolved any issue amicable. Analytical cookies are used to understand how visitors interact with the website. I ordered another ring from an online company for a fraction of the price and that was the best decision I could have made. Between 2010 and 2018, the retail sales of silver and gold jewelry reported a CAGR of 10.3%, even as the retail jewelry sales went up by 7.5% in 2018 alone this was a 1.8% increase from 2017. Take a photo or upload an image to shop similar items, Find the perfect jewelry with a picture instead of text search. It is beyond comprehension that any business manages to stay afloat when treating customers as we were treated. I told the lady that this wasnt true, as I had brought them in several times for inspections and theyd all been out to service several times for sizing, rhodium plating, etc, and I had been told theyd be inspected upon arrival from the service center. Additionally, why are their diamonds all so low in clarity grade? She writes a lot of designs&brands posts with very actionable tips. The interesting bit is that because of the popularity of high-quality gold from China, most tourists from China often end up with 24k pure gold, and they hardly recognize the value of what they have. They could send it back, but wouldnt be able to guarantee an exact fit. Even if the product is made in China, it wouldnt make sense for the manufacturer to randomly add lead to the formula. Shop by Metal. Good luck and good fortune are represented by necklaces and bracelets, which are often given as gifts to friends and family. The diamond came out four days later! It was made from melted Spanish silver, which was the only currency Chinese merchants would accept for the trading of goods, such as tea, silks and spices, out of China. Is Lead Compliant Jewelry Safe To Wear? But dont overlook things like authenticity stamps or hallmarks just because the big brands get their jewelry from China. Lifetime diamond and color gemstone guarantee (as long as 6 month inspections have been performed and documented by a store representative). Unsubscribe easily. Even though it didn't ship yet I was told they cannot change the city state and zip code. These services include cleaning, repair, watch tuning, damage checks, refurbishment and more. We encountered an issue signing you up. Not only can we clearly see that Kay Jewelers is more expensive, but we can also clearly see that they are scamming their customers by not being completely transparent about the actual diamond that they would be purchasing. Copyright 2022 Consumers Unified LLC. When the associate looked at his fathers ring under what appeared to be a microscope, she made a comment that all seven diamonds were impeccable, and that it was a truly amazing ring. Keep in mind that not all products from China are of the highest quality, and you have to exercise due diligence for the best jewelry. Sorry I didn't listen to my friends. Also, to repair the structural mess they made of my wedding set when they were crookedly soldiered together and also when they smooshed down a channel in order to fix a baguette that would occasionally slide out of place. GemEx is a relatively unknown diamond grading lab and has very little strength in the diamond industry. A few days later, I called back, spoke with someone who was willing to try to help me. Dava of Owensboro, KY Verified Reviewer. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Do not buy from them. Contacted Kay Jewelers. As you can tell from the information shared above, China offers good quality jewelry, and the gold and silver from China is not only real but also authentic. What it means is that the jewelry in question is primarily sterling silver jewelry with a gold plating. Seven nicely electricity shang The supply chain Guangzhou Co., LTD. 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Their move online has also played a big role in the success of the brand, and the best part is that this brand offers some of the best low-cost pieces of diamond jewelry, including a large variety of rings. It is now Monday, 3/14 and I have yet to receive a call back. Sign up to receive our free weekly newsletter. 4.5 out of 5 stars 4,667. The digital currency will be used in China. .left-navigation .nav-link a:hover, Hunt for your next treasure with KAY Outlet's stunning selection of pre-owned jewelry. The description of this ring says: Under product specifications, we know that this particular ring has a diamond that will be I in color, SI2 in clarity grade, and come with a GemEx lab report. At KAY Outlet, our wide selection of affordable rings has everything you are looking for to find the best styles at unbeatable prices. His parents had purchased jewelry at Kay's for many years. This company is a SCAM with jewelry. How Much Should You Spend On An Engagement Ring in 2019? When I checked in 3 days later they told me they were now escalating it and it would be another 7 days from that date until someone reached out. Options: 5 sizes. I have purchased a second wedding ring and it was the WORST MISTAKE EVER! (Expert Answer in 2023), Are Multiple Ear Piercings Unprofessional in 2023? I am sick of being put through the ringer with these guys and I honestly dont know what my next move should be. I went to pick up and the associate could not find my ring- what a mess? FREE shipping . background: #515666; We were baffled because we have a Kay's credit card, and have been there several times prior. What most people fail to recognize or may not know is the interesting fact that most of the leading US jewelry retailers actually manufacture their fashion jewelry in China. I asked my sister who had sent her jewelry for maintenance and fixing and she said she never signed the release and I knew that because no one should and wouldnt sign that. 30 days? Is there lead in stainless steel from China? How can you tell if jewelry has lead in it? Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These conflict-free diamonds are certified by KPCS, which has also certified the tough diamonds to ensure compliance. The purity of the silver is the subject of a stamp on silver jewellery. FAQ. Find out more in our Cookies & Similar Technologies Policy. - how come they dont call to let me know? The highest gold content is preferred by Chinese people. Every time I find an good customer service representative at Kay Jewelers they seem to let them go. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Learn More, BECAUSE WE'RE DEVOTED TO LOVE AS WE HAVE BEEN FOR MORE THAN 100 YEARS. color: #515666; Children are prone to putting jewelry in their mouths, which can lead to dangerous levels of lead being absorbed. China-made products are also designed following very stringent grading processes for the best quality products. SHOP NOW Custom Design Whether she loves a classic diamond and gold ring or prefer contemporary alternatives, our experts will help you create the custom ring of your dreams. This quality is not the highest, though. What should my next move be? She couldnt respond. I had it sent in for repairs in November 2010, received it back, and barely two weeks later, one of my center stones fell out. Previously Owned. 6 reviews of Kay Jewelers "Awesome location! border-bottom: 4px solid #515666 !important; The ring is styled in white tungsten carbide, a material made from a specially patented formula prized for its strength and durability. They say I had 60 minutes and denied cancelation. Silk cords, gold coins, precious metals, and jade are used in traditional Chinese jewelry. The popularity of silver was higher than the popularity of gold. It does not store any personal data. FREE delivery Tue, Dec 13 . We tell them why were there, and they start looking up our account. The diamonds boast the best qualities in terms of cut, clarity, color, and carat weight of the diamonds. In the above screenshot, we see a 3/4 carat Towlkowsky diamond engagement ring or sale for $6,499.00. Your Jewelry Consultant is ready to talk! Because of the huge Chinese market and expansive factories capable of meeting world jewelry needs, it is very easy for China to scale, and this is also the reason for the low cost of the products made in China. They use them, abuse them and then let them go!!!! Kay lets customers design their own rings so they can ensure their wedding or engagement rings are unique. Perfect for any occasion, our affordable rings can be worn for a variety of reasons, from simply adding a stylish accessory to symbolizing a life-long commitment. Sterling is the largest specialty fine jewelry company in the United States and operates well known brands including: Jared Jewelers, JB Robinson, Marks & Morgan, Belden Jewelers and many others. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Order: 200 Pieces Contact Now. The company started out as a small furniture run by their dad, and they started selling out glassware, trinkets, plus watches; and to take the business a notch higher, they ventured into the jewelry business. $659.40 (40% off) The Leo diamond is also priced higher than the traditional 58 facet round brilliant diamonds because the competition is less (not many stores carry this diamond brand, thus they can justify higher pricing). These cookies ensure basic functionalities and security features of the website, anonymously. I was never informed that the diamond and plain diamond band I wanted that they ordered for me was custom. Diamonds that are I2 and lower can sometimes have durability or structural integrity risks which are better off seen and evaluated in person. Be the first one to find this review helpful. Were they going to void the warranty. Beyond that, he took no responsibility for the monetary loss. Necessary cookies are absolutely essential for the website to function properly. From classic must-haves to the latest trends, our selection of quality jewelry is second to noneno wonder KAY is part of so many love stories coast to coast. She was to call me back Last Thursday, 3/10. It was an open trade secret for Chinas low-cost jewelry-makers to know that the metal is strong and malleable at low temperatures. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Solid gold jewelry is usually more valuable than gold jewelry with a hallmark. 24K pure gold is the standard for Chinese gold jewelry, ornaments and statues. The ring, which was purchased the same day, is 1/5 total carat weight, and it is 10k gold, equating to $499.99 in cost. But where exactly do Kay Jewelers get their diamonds from? They offered to send it in for repairs, however when they looked up my warranty in their computer system, they stated that my warranty was no longer in good standing, as I hadnt had my ring in for the inspections I needed every six months. They will only take your money and never fix your jewelry properly. Please do NOT purchase a wedding ring or any JEWELRY from this company. And are the diamonds conflict-free? Yes, you can and should buy Kays jewelry if you have been considering the brand. Updated: 9.15.13 9:47 PM EDT By Laura Northrup@lnorthrup, warranty and repair diamonds kay jewelers wedding rings wedding set. We left the ring in their possession to be sized and appraised, and they told us they would contact us as soon as it came back from the appraiser. 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